When they sent an HVAC technician to the house to discuss new HVAC systems with us, they must have sent their best salesman.
He talked us into purchasing the wrong HVAC system.
It was an excellent HVAC system, but it wasn’t what we wanted. He told us how energy efficient it would be. He said it would cost less to run and we would have excellent heating and air conditioning. For the first time in years, we would have near perfect HVAC. I trusted people and thought they always spoke the truth. I wish I was as distrusting as my wife. We would have sat down after the HVAC technician left and discussed what he had been telling us. We would have gone over the specs and been able to pick holes through his statement, but I insisted we buy the HVAC system. She walked away while rolling her eyes, and I signed the contract. She refused to sign, and the next morning, she called the HVAC company. She wanted to know if we had three days to rescind on the contract. She had read about the HVAC system the technician was pushing on us, and it was nothing we wanted. The owner of the HVAC company came to the house and went over our choice and what we had wanted and told the HVAC technician we wanted. He agreed, it wasn’t the right HVAC system for the house. He cancelled the contract and showed us HVAC systems that would match what we wanted and needed. He was going to talk to the HVAC technician who was at the house, the previous night.
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