Within two years, we had built a name for ourselves, and our air conditioning services spoke for us.
Having run a start-up, I think these businesses are the most challenging because you can overcome many challenges at the beginning of any business. You either learn strategies to deal with the challenges or give up because of them. When I started my air conditioning business five years ago, I worked seventy hours a week, and were it not for my dedicated team, we would not have survived. From earlier on, I built a strong team of experienced cooling techs who had been working in big companies. I chose experienced ones because I knew they would have important inputs from working in successful companies. We started by selling cooling products, including central air conditioning units, to office buildings, schools, and airports. This experience opened us up to understanding our customers and their needs. At the end of every day, we would review our operation books to see how we were doing. We also learned so much about the different HVAC units and their benefits. We liked up with manufacturers who sold quality air conditioners to us at an excellent wholesale price, which helped us make profits when we resold the units. One of the challenges we encountered was hiring air conditioning experts to handle the air conditioning installs when the business grew. Within two years, we had built a name for ourselves, and our air conditioning services spoke for us. We, therefore, needed cooling workmen able to carry forward and embody our reputation. We solved this issue by taking the recruits through a particular apprentice program where they learned the ins and outs of air conditioning tune-up and air conditioning repairs, including changing air filters. Since then, we have grown our inventory to include indoor air cleaning systems that have become popular after the pandemic. It has been worthwhile.