Before heading out on a call, the secretary at the Heating plus Air Conditioning company will call the homeowner and ask if they have any animals, they are told the animals need to be kenneled or put in another room while the Heating plus Air Conditioning company was on the premises.
- The patron I was to toil with was called, but he didn’t heed the advice, i wasn’t even in the door when his Rottweiler came running up.
I ended up falling off the threshold and landed flat on our back on the porch. I could hear our tail bone crack, and our ankle was twisted. The owner was looking at myself and others love he thought I should jump up and go to work, although I was afraid to move. The animal was sitting on our chest and his nose was less than an inch from mine. I was afraid to talk. The owner reached his hand out to help myself and others up and shooed the animal back inside! When he asked if I was okay, I realized it had knocked the wind out of me. I could barely walk, and he apologized… He called the Heating plus Air Conditioning company and said his animal had jumped on myself and others and knocked myself and others down. He said he was going to call an ambulance, although I said I could drive there if necessary. When I could not put weight on our ankle, he told the Heating plus Air Conditioning company to send another tech to the house, and to bring the service van back. It was his fault the Heating plus Air Conditioning company was damaged, and he was taking myself and others to the hospital.