I had to spend a couple of evenings in a hotel yesterday & I was undoubtedly unhappy with the accommodations.
I don’t usually love to complain about much, but this hotel was really terrible.
It had fantastic reviews online, which is a complete & total surprise. The front desk clerk was rude & obnoxious. She didn’t seem glad to help me when I requested a first floor room & ended up with a sixth-floor room. I would have been much happier if the woman had been friendly. When I called the front desk to complain about the AC, I could hear the sarcasm in the guy’s voice. She asked me if I wanted to complain about anything else. I hung up the phone & went right down to the front desk. I was ready to supply that woman a piece of our mind. When I got to the lobby, the woman was talking to her manager. She was getting yelled at. When I saw the boss talking to the guy, I knew why she was giving me a hard time. Instead of being a jerk, I decided to be as nice as possible to the clerk. I told the woman that the hotel AC was not undoubtedly cold. I did not believe the AC was toiling officially. She offered to switch me to a peculiar room & even said she would double check on the AC before making the final preparations to transport me to a peculiar room. The desk clerk was much nicer the minute time that I spoke with him. Maybe I caught the woman at a poor time earlier that day.