I have lived in the same area for about 11 years now.
- When I first moved here all of the years ago, I immediately had issues with my air conditioner and heater unit.
That was partially my fault, because I knew the home I was moving into was old and had some issues, apparently the HVAC was one of them. Thankfully my air conditioning problems didn’t last long, because I was able to find a fantastic cooling and furnace place that took care of all of my HVAC problems. Because of my great experiences I had with them on more than one occasion, I decided that they would become my main place to go to. And for years, this plan has worked well. However, the old owner of the air conditioning business retired and a new owner took over. One of the things I always had was their HVAC service plan. Their A/C service plan was affordable and had many benefits. However, as soon as the new owner took over, he greatly increased the price, as well as reduced some of the benefits! One of the main reasons I decided to get the HVAC service plan was because the emergency HVAC repair was 24/7. The new owner only made it available for a few hours per day. What was even the point of having it in case of emergency. Unless your emergency falls between those hours, there is no point. I decided to quit the service plan, which greatly disappoints me, because of how great the cooling company used to be.