I attended the cooling specialist convention about a month ago, where they introduced the latest cooling technology.
- The reason the air conditioning business I worked for sent me to represent them at the convention was so that I could help implement the same in the company.
The week-long way was intense but also fun. I learned a lot about the new cooling products in the market and how much more efficient they were. I had been working with other veteran air conditioning experts at the company to develop processes and strategies to implement the new systems. First, we held a training session with all the a/c reps so they could learn more about air conditioning with the new technology. Since they are our first point of contact with the customer, the technicians needed to be aware of the new cooling equipment and air conditioning installation processes. When doing any air conditioning repairs, they would implement the tech and report back on their findings and observations. Once the training was complete, we fully onboarded the new tech and the new air conditioning systems with the new tech. We saw a positive response from our customers. Even those that had favored the heat pumps were now switching allegiance. Air conditioner tune-up requests increased, and so made the sale of air conditioning filters. The technology is here and is ever-changing, so a word to the professionals to keep changing with it for the benefit of their customers. I have kept my team abreast with the changes in the cooling world. I remember how far we have as an industry and how much effort the inventors have put into producing equipment that lives better.