Industry won’t return my calls

Before you select a business, it might be worth asking whether any other businesss will honor his warranty in the unlikely event that he can’t do the work. Last year, I had a heating plus air conditioner business install a new air conditioner in my home. One month later, the air conditioner stopped working. I had a warranty on the business’s labor, so I called him to request his services. For numerous mornings I called him, however he never returned my calls. After doing an internet search, I found some rather downside comments about his work on review websites. I finally found out that he had gone out of business, so it looked like I might be spending the Summer without air conditioner. I decided to contact the manufacturer of the air conditioner to see if there was anything they might be able to do. The manager proposed that I call numerous HVAC companies – those with superb reputations – to inquire about servicemans who could service my air conditioner. Thankfully, there was an air conditioner specialist who was kind enough to come plus repair the system, charging me only for parts. As I paid him, he indicated that the original HVAC guy was well-known for his awful business practices. Lesson learned the tough way, I thought to myself. I now tell anyone who is looking for a heating or cooling serviceman to be sure to get references before selecting one. I listened naively to the claims that were made by the business himself, including the fact that he had installed hundreds of air conditioners. The only superb that came out of this experience is that I won’t be fooled again.

 

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